ODR News

Welcome to Odr news

Nature

Business Meeting Etiquette


Business etiquette is essentially about building relationships with colleagues, clients or customers. In the business world, it is these people that can influence your success or failure. Etiquette, and in particular business etiquette, is simply a means of maximising your business potential by presenting yourself favourably.

Business meetings are one arena in which poor etiquette can have negative effects. By improving your business meeting etiquette you automatically improve your chances of success. Comfort, trust, attentiveness and clear communication are examples of the positive results of demonstrating good etiquette.

The article will focus on a few key examples of business meeting etiquette for both formal and informal business meetings. Although these are meant as guides to etiquette in the UK they are very much applicable to other nations too.

Informal Meetings

Informal meetings are generally more relaxed affairs and may not necessarily take place in the office or meeting room. Even so a sense of professionalism and good business etiquette are still required.

There are 7 points to consider with informal meetings:

?Business etiquette demands that the person calling the meeting (henceforth 'the chair') should be the most senior or the one with the most direct or urgent interest in the topic at hand.

?The chair should decide the time, place and agenda. These details should be confirmed with everyone to make sure all are in agreement and no inconvenience is caused.

?The chair must make the purpose of the meeting clear to the attendees, how long it will last and what is expected of them, i.e. particular information or preparation of documents. Failing to relay the proper information is bad business etiquette as it could cause embarrassment.

?Punctuality is a must. Keeping people waiting is considered the height of poor etiquette as it abuses their time.

?The chair should strive to ensure the meeting stays within a set framework or agenda so that it is kept as short and effective as possible. He/she must keep circular disagreements and the like to a minimum.

?The chair should (pre-)appoint someone to record the proceedings; documenting major decisions or action points. This can later be distributed to the attendees for reference.

?If the results of the meeting have an effect on others who were not present it is considered proper business etiquette to inform them.

Formal Meetings

The business etiquette of formal meetings such as departmental meetings, management meetings, board meetings, negotiations and the like can be puzzling. Such meetings usually have a set format. For example, the chair may always be the same person, minutes, agendas or reports may be pre-distributed or voting may take place.

Here are 10 business etiquette guidelines that are applicable to any formal meeting:

?Prepare well for the meeting as your contribution may be integral to the proceedings. If you are using statistics, reports or any other information make sure it has been handed out at least three days prior to the meeting.

?Dress well and arrive in good time. Your professionalism is linked to both.

?Always remember to switch of a mobile phone.

?If there is an established seating pattern, accept it. If you are unsure, ask.

?Acknowledge any introductions or opening remarks with a brief recognition of the chair and other participants.

?When discussions are under way it is good business etiquette to allow more senior figures to contribute first.

?Never interrupt anyone - even if you disagree strongly. Note what has been said and return to it later with the chair's permission.

?When speaking, be brief and ensure what you say is relevant.

?Always address the chair unless it is clear that others are not doing so.

?It is a serious breach of business etiquette to divulge information to others about a meeting. What has been discussed should be considered as confidential.

The underlying principles of the all the above business meeting etiquette pointers are good manners, courtesy and consideration. If these principles are adhered to the chances of offense and misunderstandings are greatly reduced.

Neil Payne is Managing Director of Kwintessential. Visit their site at: www.kwintessential.co.uk/cross-cultural/business-etiquette-training.html">http://www.kwintessential.co.uk/cross-cultural/business-etiquette-training.html

RELATED ARTICLES


Top 10 Stumbling Blocks that Limit Business Growth
Never in history have more entrepreneurs launched more new businesses! In America, thousands of business open their doors every single day! Unfortunately, most of them (over 90% of them) also close their doors within two years. Businesses are started with high hopes and glorious dreams.
7 Ways To Get One-way Links To Your Site
One way links will help you gain better rankings in the major search engines. Here are 7 ways to get them :1.
10 Steps for Simplifying Business Plan Financial Statements
For most business owners and entrepreneurs, preparing, and communicating the financial statement section of a business plan is like trying to give driving directions to someone who doesn't speak the same language."Numbers" is the language most investors speak.
Ten Top Performance Management Tips
Talk to Your People Often By building a great relationship with your people you will bring trust, honesty and information. This gives you a head start in Performance Management of your people.
How To Use The Power Of Focus To Build Massive Momentum In Your Business
Getting focused on what you want to achieve and creating an action plan for making it happen are critical skills for you to master.As bestselling author Napolean Hill once said, "Every well-built house started with a definite plan in the form of blueprints.
Tips to Starting your Own Busniess
The 9-to-5 grind can make you feel like a just another cog in the corporate machine, constantly punching the clock for someone else's vision.  One day, while dreaming of the world outside the cubicle, you have your big "Eureka!" moment-you've come across an idea so perfect that you need to start your own business around it.
11 Things Small Business Owners Can Learn From Michael Dell
1. Think Big - In college, Michael Dell said he wanted to "beat IBM.
Sales Marketing: 10 Tips On How To Promote Yourself And Generate Sales
A lot of people are insecure about buying something or doing business with strangers.To make people feel comfortable to buy from you or do business with you, give them a little information about yourself or business.
The Warning signs of Online Fraud and How To Avoid It
The number may seem grim for Web-based commerce. In 2004 in the Unites States alone, computer users logged in more than 207,000 Internet fraud reports to the U.
Management, Balance & Time - 10 Tips for Managing Overwhelm in your Business
How many of us have been in a position where we have more to do than can realistically fit into one day, or week. So we spend all of our time feeling rushed, being rushed, and wondering how on earth we are going to manage.
Home Furnishings in India : How to Find an Exporter,manufacturer or Supplier ? Beyond a Database.
Looking for a manufacturer or supplier of home furnishings in India ?Don't know where to begin? Want to find a source but at a loss for resources? Want to do business in India, but unsure what is the best way to go about it?This article attempts to answer some of these questions.Firstly,unless you have a link in India, you will find it a difficult task to sift through the information available on the Internet.
The Top Ten Qualities that Allow Business Operations to Grow Easily
My husband and I were enjoying our dinner meal one evening while discussing various plans and ideas. I was sharing that I wanted to submit articles and ads to a huge number of ezines to market my eProgram in a big way, and I wanted his help to make this happen.
Ten Ways To Sell Your Ideas To Anyone
You have a great idea you know is a winner. All you need is support from some key people.
#1 Key To Select Right Business Partner
Having business partner or planning to start a business with partnership is a always a win-loose factor. Know one knows the partners inner instinct to deal business in several different circumstances and this is why we see the n number of broken partnerships.
Ten Ways to Strengthen Your Reading Habit
Most people wish they read more.  It is an activity that is both fun and enlightening.
10 Dos and Donts Of Customer Services
Email etiquette is the key to help calm down anxious and impatient customers. People assume that once they press the "send" button that we will get everything sorted out in an instant! Of course we all know that this is not an accurate representation of how things work.
No More Lists To Remember
Are the endless lists of Top-7's and Top-10's taxing your brain and your memory? Do you ever feel like trying to keep all these ideas straight, let alone apply them properly at the correct moment in time an overwhelming chore? How often do you find yourself having to review these lists? Perhaps endlessly until the next list comes out and then it's back to square one again.Wouldn't you rather live, work and be spontaneously effective, without having to pull out your "how to" lists? Just imagine for a moment beng able to live this way.
Top Ten Tips for Improving Your Cash Flow
Cash is king-so they say. If you work for yourself or someone else, you need to be aware of ways to improve the cash flow.
Top 10 Steps to Build Your Professional Practice Now!
1. Examine everything in your office from the view of a new client! If necessary, spruce it up.
10 Steps for Business Owners to Take if They Are a Victim of Identity Theft
Be aware that 40 million crooks obtained credit card numbers this past year, "Be Suspicious". Also be aware that most identify theft is not reported, especially when it involves family members, so the statistics are off.

Comments   0